REPLY TO INQUIRY TO INABILITY TO OFFER SUBSTITUTE

6:26 PM Posted by Blony

. Dear [CONTACT NAME],

Your letter inquiring about [SUBJECT OF INQUIRY] was brought to my attention.

While we manufacture a vast assortment of [PRODUCTS], none of our models fit the description which you provided. We have never manufactured [SUBJECT OF INQUIRY].

You may wish to direct an inquiry to the following distributor, whose firm has been in existence for many
years and who may have the answer you are seeking:

____[NAME OF FIRM]
____[ADDRESS]
____[CITY,STATE,ZIP]

I am sorry that I am unable to be of more assistance to you. Best of luck!


Sincerely,


Your name
Your title
(800) 123-4567
youremail@yourcompany.com


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REPLY TO INQUIRY TO INABILITY TO OFFER SUBSTITUTE

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