REPLY TO INQUIRY ABOUT DISCONTINUED MODEL

. Dear [CONTACT NAME],

The reason that you have been unable to find our [PRODUCT AND MODEL NO.], is because this model has been discontinued. We replaced it with [NEW MODEL NUMBER], which offers the same fine quality that our customers have come to expect, but is [SELLING POINT].

I am enclosing a list of the stores in your area where our products can be purchased, and would like to thank you for choosing our product.


Sincerely,


Your name
Your title
(800) 123-4567
youremail@yourcompany.com


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REPLY TO INQUIRY ABOUT DISCONTINUED MODEL