CREDIT EXTENSION TO PAST DUE PREFERRED CUSTOMER

. Dear [CONTACT NAME],

Our credit department has notified me that your account is past due. You are one of our preferred customers and therefore we want to offer any assistance we can. We know that most overdue balances result from clerical errors. However, should you require additional time to settle your balance, please feel free to give us a call. I will see to it that you are granted an additional [NUMBER] days in which to pay your account balance.

We value your business, and sincerely hope that this gesture will be of some help. Thank you for your kind consideration, and we look forward to seeing you soon.

Sincerely,


Your name
Your title
(800) 123-4567
youremail@yourcompany.com

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CREDIT EXTENSION TO PAST DUE PREFERRED CUSTOMER

CONSUMER CREDIT APPLICATION

. ……

BANKRUPTCY:

Have you gone bankrupt in the last five years? ( ) Yes ( ) No If yes, give date of assignment:


I hereby certify that the information contained herein is complete and accurate. This information has been furnished with the understanding that it is to be used to determine the amount and conditions of the credit to be extended. Furthermore, I hereby authorize the financial institutions listed in this credit application to release necessary information to the company for which credit is being applied for in order to verify the information contained herein.

　　　　　　　　　　　　　　　　　　　
Signature Date


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CONSUMER CREDIT APPLICATION

Company Credit Account Denial

. Dear [CONTACT NAME],

We have reviewed your application for open account terms, and at this time are unable to open an account for your company. Should circumstances change in the future, please feel free to resubmit an application.

We value your business, and hope to keep you as a customer. As a cash customer you will be advised of all special sales, and we know that you will find our prices and services competitive enough to allow us to continue serving you.

If you have any questions about this decision, or if I may be of any help in any way with regard to your dealings with our company, please contact me at the above office.


Sincerely,


Your name
Your title
(800) 123-4567
youremail@yourcompany.com

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Company Credit Account Denial

CREDIT ACCOUNT DENIAL FOR UNFAVORABLE REPORT

. Dear [CONTACT NAME],

Thank you for your recent application for credit with our firm. We regret to inform you that we cannot extend credit terms to you at the present time, based on the report we received back from our credit bureau.

If you feel that there may be some errors in the records of the credit reporting agency, we suggest that you contact them and review their current information. In the event that there have been errors made, please direct them to submit a revised report to us for our reconsideration.

We would be most happy to welcome you as a customer and to accommodate you in any way possible under the circumstances. We do have a layaway plan and various other options that are available to our cash customers.

Please feel free to call me if you have any questions or if I can be of assistance to you in any way.

Sincerely,

Your name
Your title
(800) 123-4567
youremail@yourcompany.com

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CREDIT ACCOUNT DENIAL FOR UNFAVORABLE REPORT

COMPANY CREDIT ACCOUNT APPROVAL

. Dear [CONTACT NAME],

After evaluation of your application for credit, it is our pleasure to inform you that an account has been opened for your company.

Please feel free to use your account as often as you wish. A descriptive brochure is attached which outlines the terms and conditions upon which this account has been opened.

Should your credit requirements change, or should you have any questions regarding your new account, call this office and ask to speak to one of our account representatives. When you call, please have your account number available, in order that we might have quick access to your file.


Sincerely,


Your name
Your title
(800) 123-4567
youremail@yourcompany.com


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COMPANY CREDIT ACCOUNT APPROVAL

CHRISTAMS CREDIT EXTENSION

. Dear [CONTACT NAME],

It seems like every year it’s the same old scenario – you are trying to find a way to be able to buy all of our gifts this holiday season without having to worry about paying for them until March?

We thought it would, and decided this would be a perfect way to say thank you to our customers for having shopped with us throughout the year.

Starting today, any purchases that you charge to your account will not appear on your statement until [DATE]! This offer is available to you until Christmas Eve, [YEAR].

We hope that you will take advantage of our holiday offering and come see our Christmas season selections. While you are here, please come [PLACE] for a complimentary [GIFT].

Sincerely,


Your name
Your title
(800) 123-4567
youremail@yourcompany.com

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CHRISTAMS CREDIT EXTENSION

CHARGE ACCOUNT TERMS AND CONDITIONS

. This Agreement is made and effective [EFFECTIVE DATE],

BETWEEN: [SELLER NAME] (the "Seller"), a corporation organized and existing under the laws of the [STATE/PROVINCE], with its head office located at:


AND: [CUSTOMER NAME] (the "Customer"), a corporation organized and existing under the laws of the [STATE/PROVINCE], with its head office located at:


IT IS AGREED AS FOLLOWS:

Buyer agrees with seller [SELLER’S NAME] to pay for all purchases upon receipt of monthly statement. Charges billed, but not paid by the [DAY] of the month following purchase will be considered delinquent and subject to finance charges.

The FINANCE CHARGE for individuals is computed by a periodic rate of [%]per month which is an ANNUAL PERCENTAGE RATE OF [RATE]% applied to the "Previous Unpaid Balance less Current Credits." Current credits are payments or credits received by [TIME] A.M. on the [DAY] day of the following month. The minimum payment due will be payment of Buyer's indebtedness in full. If not paid, [SELLER’S NAME] may declare the unpaid balance due and payable immediately. Buyer agrees to pay collection expenses, including reasonable attorney's fees and court costs, if it is necessary to collect through legal action.

Buyer assumes full responsibility for all materials purchased from [SELLER’S NAME]. Buyer agrees to be personally liable for all charges and individually guarantees payment of all charges promptly. Buyer agrees to notify [SELLER’S NAME] within [NUMBER] days in writing of receipt of monthly statement of any in billing. Failure to so notify [SELLER’S NAME] signifies total acceptance and responsibility for prompt payment in full of account.

If materials are ordered to be delivered to a construction job site, the buyer assumes liability for the materials at the time of delivery whether or not buyer's representative is on hand to acknowledge receipt of delivery. Buyer agrees to pay standard delivery charges as billed.

Buyer agrees that no refund will be granted unless merchandise is returned within 30 days with invoice to store where purchases were made and in original sales condition. Buyer agrees to supply [SELLER’S NAME] with "Notice of Commencements", purchase orders, job numbers, job addresses, and a current list of employees permitted to order, pickup, and sign for merchandise.

[SELLER’S NAME] reserves the right to send out "Notice to Owners" and file Liens on past due accounts and use any legal means available to force collection if necessary.


SELLER CUSTOMER

Authorized Signature Authorized Signature

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CHARGE ACCOUNT TERMS AND CONDITIONS

CHARGE ACCOUNT LIMIT RAISE

. Dear [CONTACT NAME],

I am pleased to inform you that after careful review of your charge account, we have decided to increase your credit limit as follows:

OLD CREDIT LIMIT: [AMOUNT]
NEW CREDIT LIMIT: [AMOUNT]


Moreover, your new status qualifies you for use of our installment account. Should you require additional information about this new account, please call me as I will be happy to help.

You are a valued customer, and as such, we always keep you informed about our special sales. We currently have a promotion on [PRODUCTS/SERVICES]. If you order by [DATE], we will give you a [%] rebate on all your purchases.

We appreciate your continued patronage, and look forward to being able to assist you in the near future.

Sincerely,


Your name
Your title
(800) 123-4567
youremail@yourcompany.com

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CHARGE ACCOUNT LIMIT RAISE

BUSINESS CREDIT APPLICATION

. ……
We declare that the above information is true, correct and complete and is given to induce the Company to extend credit. We authorize the Company to make such credit investigation as the Company sees fit, including contacting the above trade references and banks and obtaining credit reports. We authorize all trade references, banks and credit reporting agencies to disclose to the Company any and all information concerning the financial and credit history of my company and myself:
I have read the terms and conditions stated below and agree to all of those terms and conditions.

Name of Company:

Authorized Signature:
Title:
Printed Name:


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BUSINESS CREDIT APPLICATION

AUTHORITY TO RELEASE CREDIT-RELATED INFORMATION

. Dear [CONTACT NAME],

The undersigned hereby authorizes the disclosure and release of any and all personal credit-related information in your possession, including but not limited to credit, financial, salary, banking, debt and tax information and materials, to [FIRM NAME], as required, until further notice. This authorization is valid for [NUMBER] days from the date of my signature below. Please keep a copy of my release request for your files.

Thank you for your co-operation.


Dated: [DATE]

[WITNESS] [NAME OF CREDIT APPLICANT]


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AUTHORITY TO RELEASE CREDIT-RELATED INFORMATION

APPROVAL OF NEW CREDIT ACCOUNT

. Dear [CONTACT NAME],

Your account with [NAME OF FIRM] has been approved for credit. We would like to inform you that your account number is [NUMBER]. Please inform your personnel to be sure to include this account number on any documents and correspondence directed to us.

We welcome you to our family of customers and hope that our new relationship will be mutually beneficial and profitable.

As our way of saying thank you for opening your new account with us, we are offering you a [SPECIFY] discount on all merchandise ordered in the month of [MONTH].

If you have any questions regarding our credit policy, please call [NAME], our Credit Manager, who will be more than happy to discuss your account with you.

We will be looking forward to your orders and to the opportunity of serving you.


Sincerely,


Your name
Your title
(800) 123-4567
youremail@yourcompany.com

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APPROVAL OF NEW CREDIT ACCOUNT

APPROBATION OF FINANCING APPLICATION

. Dear [CONTACT NAME],

Your application for financing on the acquisition of your new [DESCRIBE] has been approved. Your order for [NUMBER] [PRODUCT] will be shipped within [NUMBER] days.

As the enclosed lease documents indicate, your monthly lease payment is [AMOUNT]. Since your lease covers the entire purchase, including “soft” costs, installation and training are completely covered, with no additional fee or payment required.

We look forward to serving you and hope you will call upon us for service, support, and supplies. Please keep in touch and let us know how the [PRODUCT] is working to improve sales and customer service in your shop.


Sincerely,


Your name
Your title
(800) 123-4567
youremail@yourcompany.com

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APPROBATION OF FINANCING APPLICATION

APOLOGY TO CUSTOMER FOR ACCOUNTING ERRORS

. Dear [CONTACT NAME],

On behalf of [COMPANY], I want to thank you for your recent letter regarding an error that occurred with your account [NUMBER]. After examination, we were able to track down the error and have credited your account accordingly. A report to this effect has also been sent to our credit department – I can certify that you credit rating won’t be penalized in any way.

Please note that as of [DATE], your account balance is [AMOUNT].

You are a valued customer, [CONTACT NAME], and we apologize for any inconvenience this mistake may have caused you. If we may be of further assistance please do not hesitate to contact me at your convenience.


Sincerely,


Your name
Your title
(800) 123-4567
youremail@yourcompany.com

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APOLOGY TO CUSTOMER FOR ACCOUNTING ERRORS

APOLOGY FOR NOT CREDITING PAYMENT

. Dear [CONTACT NAME],

I want to thank you for your support and assistance in helping us to locate your payment of [DATE], which had not been credited to your account. I understand how exasperating this has been for you and I am deeply sorry that it has taken so long to straighten out this problem. Your help enabled us to go through our records and pinpoint how this error occurred.

Please accept our sincere apology for the correspondence we wrote under the assumption that this bill had not been paid. I know this insistence on our part must have been extremely frustrating for you, especially in light of the fact that you have always been a valued customer of ours and have paid your bills promptly.

Thank you for your patience and please be assured that we will do everything in our power to ensure that this type of error does not surface in the future.


Sincerely,


Your name
Your title
(800) 123-4567
youremail@yourcompany.com


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APOLOGY FOR NOT CREDITING PAYMENT

APOLOGY FOR ACCOUNTING ERRORS AND PAST DUE NOTICE

. Dear [CONTACT NAME],

We are very much concerned that due to our mistake, you had to deal with unnecessary problems. Unfortunately, it has taken some time to find out exactly what occurred, and, therefore, please accept our apologies for the delay in this response. You definitely deserve an explanation for what went wrong in our accounting department. I hope that this letter will help to resolve some recent difficulties.

For what I’ve been told on this issue, your payment was received in time but it had been credited to an account which bears a similar name to yours. As a result, we began sending you our standard notices requesting payment, according to our collection policy. Even after the posting error was rectified, our accounting department failed to notify our credit department, which is why you continued to receive our correspondence asking for payment.

I understand how exasperating this has been for you and I am deeply sorry that it has taken so long to straighten out this problem. While there is a procedure within our firm to prevent this type of error from happening, we are reinforcing this procedure.

You have been a valued customer for a long time and we appreciate the opportunity to continue to serve you. You may rest assured that this problem will not occur again.

Should you have any questions, please do not hesitate to contact me.


Sincerely,


Your name
Your title
(800) 123-4567
youremail@yourcompany.com

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APOLOGY FOR ACCOUNTING ERRORS AND PAST DUE NOTICE