CANCELLATION OF UNFULFILLED ORDER

5:18 AM Posted by Blony

. Dear [CONTACT NAME],

[SCENARIO 1]
Our customer has informed us that she can wait no longer for the merchandise we ordered from you on [DATE].

We are therefore canceling our purchase order [NUMBER], which was contingent on delivery prior to [DATE].

Under the circumstances, we are certain that you will understand the necessity of our cancellation of this order.

[SCENARIO 2]
I am in receipt of your correspondence noticing us that there will be a two week delay in the shipment of the above referenced merchandise.

This delay is unacceptable and we are therefore canceling our purchase order number [NUMBER] for the above items.

Sincerely,

Your name
Your title
(800) 123-4567
youremail@yourcompany.com

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